Privacy Policy
1. Introduction
Welcome to drlaurapattison.com.au. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email address, phone number, and other contact details provided through forms, appointments, or enquiries.
-
Health Information: Medical history, treatment details, and other health-related data provided during consultations.
-
Technical Information: IP address, browser type, cookies, and usage data collected via our website to improve user experience.
3. How We Use Your Information
Your information is used for:
-
Providing and managing our services, including consultations and treatments.
-
Responding to enquiries and appointment requests.
-
Sending appointment reminders and follow-up communications.
-
Improving our website and services through analytics.
-
Ensuring compliance with legal and regulatory requirements.
4. How We Protect Your Information
We take security seriously and implement measures to safeguard your personal data from unauthorised access, alteration, or disclosure. These include encryption, secure databases, and restricted access.
5. Sharing of Information
We do not sell or share your personal data with third parties except in the following cases:
-
When required by law or regulatory authorities.
-
With medical professionals involved in your care (with your consent).
-
With service providers who assist in operating our website and clinic (bound by confidentiality agreements).
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your experience and analyse website traffic. You can modify your browser settings to refuse cookies if you prefer.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.
8. Your Rights
You have the right to:
-
Access and update your personal information.
-
Request deletion of your data where applicable.
-
Withdraw consent for marketing communications.
-
Lodge a complaint if you believe your data is being misused.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.